Privacy Policy – Konnecta

This Privacy Policy explains how Konnecta ("Konnecta", "we", "our", "us") collects, uses, and protects your information when you use our platform.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full name
• Phone number
• Email address
• Profile details

b) Location Data

• Real-time GPS location (to match you with Captains and provide services)
• Pickup and drop-off locations

c) Transaction Information

• Ride and delivery history
• Payment details (processed via third-party providers)
• Amounts paid

d) Device & Usage Information

• Device type and operating system
• App usage data
• IP address

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Match you with Captains
• Process payments and transactions
• Communicate with you (updates, promotions, support)
• Ensure safety and prevent fraud

3. Sharing of Information

We may share your information with:

a) Captains

• Your name, pickup location, and contact details necessary to fulfill the service

b) Service Providers

• Payment processors
• Cloud hosting and analytics providers

c) Legal Authorities

• When required by law or to protect users and the platform

We do NOT sell your personal data.

4. Location Permissions

Konnecta collects location data:

• When the app is in use
• To provide accurate ride and delivery services

You can control location permissions in your device settings, but disabling them may affect app functionality.

6. Data Retention

We retain your data:

• For as long as your account is active
• As necessary to comply with legal obligations
• To resolve disputes and enforce agreements

7. Data Security

We take reasonable measures to protect your data, including:

• Secure servers
• Encryption where applicable
• Access controls

However, no system is 100% secure.

8. Your Rights

You have the right to:

• Access your data
• Request correction of inaccurate data
• Request deletion of your account

To do so, contact us at the email below.

9. Promotions & Communications

We may send:

• Service updates
• Promotional messages

You can opt out of promotional messages at any time.

10. Third-Party Links & Services

Konnecta may integrate with third-party services (e.g., payments). We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the app means you accept the updated policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the app means you accept the updated policy.

12. Contact Us